Utility Providers

Our services allow mobile/fixed line operators, electricity distribution companies and other utility companies to focus on their core activities of growing the base and increasing revenue. This increases customer loyalty and revenue without the Utility company worrying about bad debt.

Business Opportunity

  • How do you offer post paid services on prepaid platforms such as installment Bill payments plans to the growing number prepaid consumers who would also love to benefit from affordable and flexible payment schemes?
  • How do you achieve advance sales and process payments for this type of transactions at your cash office locations?
  • How do you mitigate the risk of losing customers in light of impending tariff increase?
  • How do you reduce the risk of customers bypassing the Meter?
  • How do you mitigate a revenue dive in the midst of all these challenges?
  • How do you guarantee a constant revenue stream every month?

Proposed Solution – Advance
Utility Sales Service

  • Advancing sales will reduce the risk of bypassing as a lending facility exists.
  • Advancing sales service provides the core system with a technology stack to do collections for post paid services.
  • Advancing sales provides customer profiling which helps understand data better and structure payments based on floats.
  • This service helps to reduce your churn rate.
  • Current system where people make bill payments with limited resources is not sustainable.
  • Electricity distribution companies gets the opportunity to pioneer this service, boost revenue and become a perfect case study to competition.